About
I've spent 25+ years helping organizations navigate major technology shifts. Not the slide deck version — the part where you actually have to make it work.
Across roles at Microsoft and Stripe, I built and scaled global platforms focused on developer experience, documentation, and operating models that outlast the hype cycle. The pattern is always the same: big strategy meets messy reality, and someone has to close the gap. That's been my job.
Right now, that gap is AI.
Most enterprises I talk to aren't short on interest. They've seen the demos. They've run the pilots. What they're missing is the bridge between "AI is clearly useful" and "AI is actually integrated into how we make decisions and ship work." That's where I live — designing the foundations that make AI practical.
I lead an AI-focused organization at iSoftStone. We're deep in the integration work — building proprietary workflows, standing up agent teams, and helping enterprise engineering leaders make the structural decisions that let execution compound instead of stall.
Greatest Hits
- Stripe Docs — helped upgrade the documentation platform for one of the most developer-loved APIs on the planet
- Microsoft Learn — scaled Microsoft's developer learning platform to millions of monthly users
- Microsoft Docs — helped move all of Microsoft's technical documentation from MSDN to the open web
- Xbox Apps — shipped apps on the console people actually played games on
- Windows Phone Apps — shipped apps on the console people... didn't
- Silverlight — the browser plugin era, in all its glory
- MIX Conference — Microsoft's web and design conference which was too cool to continue
- Channel 9 — developer video community before YouTube ate everything
- Unreal Tournament — yes, that one. Made maps. Fragged people. No regrets. Bombing Run!
- Formula Boats — built the website for a company that built actual boats. With fiberglass. The original "shipping"
- US Army — where I learned that systems thinking isn't optional
Let's Talk
If you're navigating this same wave — whether you're a builder deep in the stack or a leader trying to figure out what's real — I'd like to hear from you.